Communication is an important component of any attorney-client relationship. Great lawyers communicate openly with their clients. That does not mean that they sit by the phone, waiting to answer any question you have the moment it pops into your head. Great lawyers are busy because many people seek their advice and assistance. They cannot answer your question while they are arguing in court, taking a deposition, writing a brief, or participating in a trial. But they can and do call you back. They listen to your questions. They understand your problems. They help you evaluate alternative solutions. They help you select courses of action. They implement a strategic plan designed to help you solve your problems. They execute the plan in order to resolve your problem in the way that is best for you. And, they are available to discuss these issues with you over the course of the attorney-client relationship.
Your lawyer must have genuine concern for your legal problem and your general well-being. He must be approachable. He must endeavor to understand your particular situation. He must walk in your shoes, and you must feel comfortable with him. You must be confident that he is not judging you and that his only interest is in helping you. You must feel like your case is the most important case he has, not because you get a bottle of water or a soda when you come into the office but because he genuinely cares about solving your problem and wants to solve it in the way that is best for you and your family.
Because personal injury law is getting more and more complicated, each case presents hundreds of decisions. If you decide that you need a lawyer to help you with your claim, you should look for these additional characteristics when employing a auto accident attorney.
Your lawyer must be competent. He must possess an extensive knowledge of the law that relates to personal injury cases. He must know civil procedure and other areas of the law, as well. He must know the people who are involved in these types of claims, such as adjusters, lawyers, medical professionals, law enforcement officers, experts, judges, and court personnel.
Your lawyer must be both experienced and sharp. He must also be up on the latest developments in the law and technology. Benjamin Franklin once said, “Never hire a young doctor or an old barber.” In other words, the professional you employ must have the proficiency that comes with age and the acuity that comes with youth. He must have been in similar situations before in order to know what to do and what not to do. He must have experienced success and failure, and he must have learned from both. He must have training and experience in collecting evidence, evaluating liability, calculating damages, valuing claims, presenting arguments, dealing with insurance companies, negotiating with adjusters, working with other lawyers and communicating with medical-care providers, and settling injury claims.
He must have a competent and professional staff. If your attorney is competent, then by definition he is currently actively engaged in the practice of law. If he is currently actively engaged in the practice of law, then he must have a competent, diligent, and experienced staff of professionals who are trained to help with one case while he works on another.